Privacy Policy for Brickstones
Brickstones (“Company”, “we”, “our”, “us”) operates the website https://brickstones.in (the “Site”), a platform for real estate listings, property advisory and related services. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit or use our Site and services.
By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Information we collect
We may collect information in the following ways:
Information you provide directly
Name, email address, phone number and other contact details submitted via enquiry forms, contact forms, newsletter sign‑ups, call‑back requests, property interest forms or chat.
Details about your property preferences such as budget, location, property type, configuration and timeline.
Information you provide when you create an account, book a site visit, request valuation or upload any documents.
Automatically collected information
IP address, browser type, device type, operating system, referral URLs, pages viewed, time spent, clickstream data and other technical/usage data collected via cookies, logs, analytics tools and similar technologies.
Information from third parties
Limited information from advertising platforms, analytics providers, social media platforms or channel partners where permitted by their policies and by law.
2. Comments
When visitors leave comments on the Site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam and abuse detection.
An anonymized string (hash) created from your email address may be provided to an avatar or profile‑image service (such as Gravatar) to check whether you use it. After approval of your comment, your profile image (if any) may be visible to the public in the context of your comment.
3. Media
If you upload images or other media to the Site, you should avoid uploading files that contain embedded location data (EXIF GPS). Visitors to the Site may be able to download and extract any location data from images or files published on the Site.
4. Cookies and similar technologies
We use cookies, web beacons and similar technologies to operate and improve the Site. Cookies are small text files stored on your device.
We may use cookies to:
Remember your preferences, such as language, search filters and saved properties.
Keep you logged in to your account.
Understand how visitors use the Site and measure performance.
Support security and fraud/spam detection.
Provide relevant property recommendations and marketing communications where permitted by law.
Examples:
If you leave a comment, you may opt‑in to saving your name, email and website in cookies so you do not need to fill them again; these may last for about one year.
When you visit our login page, we may set a temporary cookie to check whether your browser accepts cookies; it contains no personal data and is removed when you close your browser.
When you log in, we may set cookies to store your login information and display preferences. Login cookies may last for a few days, and screen‑options cookies for up to one year. Selecting “Remember Me” may keep you logged in for longer. Logging out removes login cookies.
If you edit or publish content, an additional cookie may be stored in your browser that records the ID of the content you edited; this usually expires within one day.
You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
5. How we use your information
We may use the information we collect for purposes including:
Providing, operating and maintaining the Site and our real‑estate services.
Responding to your queries, contact requests, property enquiries and service requests.
Matching you with suitable properties, projects, builders or agents based on your stated preferences.
Sending you property alerts, project updates, newsletters, marketing communications and promotional offers, where permitted by law and your preferences.
Improving our Site, user experience, marketing and internal processes through analytics and research.
Detecting, preventing and addressing fraud, abuse, security incidents and technical issues.
Enforcing our terms, complying with legal obligations and protecting our rights and those of our users and partners.
6. Legal bases for processing (if applicable)
Where required by law (for example under GDPR‑style regulations), we rely on one or more of the following legal bases:
Your consent (for example, for certain marketing communications or non‑essential cookies).
Performance of a contract or steps taken at your request prior to entering into a contract (for example, processing enquiries or bookings).
Compliance with legal obligations.
Legitimate interests (for example, website security, improvement, business analytics and limited direct marketing), balanced against your rights and interests.
7. Embedded content and third‑party services
Pages or articles on this Site may include embedded content such as maps (e.g., Google Maps), videos, images, listings widgets or forms from other websites. Embedded content behaves as if you visited the other website directly.
These third‑party websites may collect data about you, use cookies, embed additional third‑party tracking and monitor your interaction with the embedded content, including if you have an account and are logged in to that website. We do not control and are not responsible for the privacy practices of such third parties; you should review their privacy policies separately.
We may also use third‑party tools and services such as web analytics providers, ad networks, CRM or email marketing platforms, lead‑management tools, call‑tracking tools and payment gateways (if applicable). These third parties may process limited personal data as independent or joint controllers or as processors on our behalf.
8. Who we share your data with
We do not sell your personal data. We may share your information with:
Service providers and vendors that perform services on our behalf, such as hosting, maintenance, analytics, marketing, SMS/email delivery, customer support, call‑centre services, security and spam detection.
Real‑estate partners such as builders, developers, channel partners, brokers or agents where necessary to respond to your enquiry, arrange site visits, share project details or otherwise provide the services you request.
Professional advisers including lawyers, auditors or consultants where reasonably necessary for our business.
Authorities, regulators or law‑enforcement agencies when we believe disclosure is required or appropriate to comply with applicable laws, regulations, legal processes or government requests, or to protect the rights, property or safety of our business, users or others.
If you request a password reset, your IP address may be included in the reset email for security and verification.
9. How long we retain your data
The retention period depends on the type of data and the purpose of processing:
Comments: Comments and associated metadata may be retained indefinitely so that we can recognize and automatically approve follow‑up comments instead of holding them for moderation.
User accounts: For registered users (if any), we store personal information provided in their profiles for as long as the account is active or as needed to provide services. Users can see, edit or delete most of their personal information at any time (but cannot usually change their username). Site administrators may also see and edit this information.
Enquiry and lead data: Contact form submissions, property enquiries and related communication may be stored for a reasonable period to follow up on leads, maintain records, resolve disputes and comply with legal obligations.
Technical and analytics data: Logs and analytics data may be stored for shorter periods, unless needed for security, fraud prevention or legal reasons.
We may retain certain information for longer if required by law, for legitimate business purposes or to protect our rights.
10. Your rights and choices
Depending on your jurisdiction and applicable law, you may have some or all of the following rights regarding your personal data:
Access: Request confirmation whether we process your personal data and, if so, request a copy.
Correction: Ask us to correct or update inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal or legitimate grounds to retain it.
Restriction: Request that we restrict certain processing of your information.
Objection: Object to certain processing (such as direct marketing) based on our legitimate interests.
Data portability: Request transfer of certain information to you or another controller in a structured, commonly used format where technically feasible.
Withdraw consent: Where processing is based on consent, you can withdraw that consent at any time (without affecting the lawfulness of processing before withdrawal).
To exercise any of these rights, please contact us using the details in the Contact us section below. We may need to verify your identity before responding. Your rights may be limited where we have overriding legitimate grounds or legal obligations.
You may also opt out of marketing emails by using the “unsubscribe” link in our messages.
11. Where your data is processed and transferred
Our Site may be hosted in, and our service providers may be located in, jurisdictions different from your own. Your information may therefore be transferred to and processed in other countries, which may have different data‑protection laws.
Where required by law, we take appropriate measures to ensure such transfers comply with applicable data‑protection requirements and that your information remains protected.
Visitor comments and certain interactions may be checked through automated spam‑detection and security services, which may process data on servers located in other countries.
12. Data security
We use reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration or destruction. These measures may include encryption, access controls, secure servers, firewalls and regular monitoring.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
13. Third‑party links
The Site may contain links to third‑party websites, apps or services. We are not responsible for the privacy, security or content of such external sites. We encourage you to review the privacy policies of any third‑party sites you visit or interact with.
14. Children’s privacy
Our Site and services are intended for use by adults and are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal data, please contact us so we can take appropriate steps to delete such information where required.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or the features of our Site. The “Last updated” date at the top indicates when the policy was last revised.
When we make material changes, we may notify you by posting a prominent notice on the Site or by other appropriate means. Your continued use of the Site after such changes constitutes your acceptance of the revised policy.
16. Contact us
If you have any questions, concerns or requests relating to this Privacy Policy or our handling of your personal data, you can contact us at:
Brickstones
604, Tower A, ATS Bouquet, Sec-132, Noida
Email: hello@brickstones.in
Phone: 70115 10130
You may also use the contact forms available on https://brickstones.in to reach us.